Last updated: 2024
These Terms and Conditions ("Terms") govern the provision of construction waste removal services by Bimosi to any individual or business ("Customer", "you") that places an order through our website or by telephone. By booking our services, you agree to be bound by these Terms. They are written in accordance with English law, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the UK General Data Protection Regulation (UK GDPR) together with the Data Protection Act 2018.
Bimosi provides construction waste removal services from the following registered address:
If you have any question about these Terms, an order, or wish to exercise any right described below, please contact us using the details above.
Orders may be placed through our website, by telephone, or by email. To process a booking we typically require details of the waste type, estimated volume, collection address, and preferred date. A booking is only considered confirmed once Bimosi has sent you a written confirmation (by email or SMS) stating the agreed date, scope of work and price. Verbal quotations given before this confirmation are estimates only and may be adjusted if the actual volume, access conditions or waste category differs from what was described at the time of enquiry.
All prices are quoted in pounds sterling (GBP) and, unless stated otherwise, include collection, loading, transport and lawful disposal of the agreed waste at a licensed facility. Prices do not include additional services such as manual breaking-down of materials, permits required for skip placement on public land, or removal of hazardous waste, unless expressly agreed in writing beforehand.
Consumers booking services for personal, non-business purposes have the right to cancel within 14 days of confirming the order, in accordance with the Consumer Contracts Regulations 2013, provided that collection has not yet taken place. If you request that work begins before the 14-day period ends and it is completed, you may lose the right to cancel once the service is fully performed. To cancel, please contact us at [email protected] or by phone, stating your order details.
Cancellations made with less than 24 hours' notice before a scheduled collection may incur a reasonable charge to cover costs already committed, such as vehicle allocation and disposal booking fees.
If you are unhappy with the service provided, please contact us as soon as possible, and in any event within 14 days of the collection date, describing the issue in detail. We will investigate and respond within a reasonable time, and, where a service has not been performed with reasonable care and skill as required by the Consumer Rights Act 2015, we will offer an appropriate remedy, which may include a repeat of the service, a partial refund, or another suitable resolution.
Bimosi will perform its services with reasonable care and skill. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded or limited under English law.
Subject to the above, Bimosi's total liability arising out of or in connection with any order shall not exceed the total price paid for that order. We shall not be liable for indirect or consequential losses, including loss of profit, loss of business, or damage arising from inaccurate information provided by the Customer regarding the nature or volume of waste.
Bimosi is not responsible for delays or failures caused by circumstances beyond its reasonable control, including adverse weather, restricted site access, or third-party disposal facility closures.
Our website uses only one cookie, called cookie_consent, which stores your consent choice for a period of one year. This is the only cookie set by this site — no analytics, tracking or session cookies of any kind are used. Advertising measurement, where applicable, runs only after you have given consent and only on the order confirmation page.
Any personal data you provide when placing an order is processed in accordance with the UK GDPR and the Data Protection Act 2018, solely for the purpose of fulfilling your booking, communicating with you, and complying with our legal obligations. You may exercise your data protection rights, including access, correction or deletion of your data, by contacting us at [email protected]. If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any statutory rights you may have to bring proceedings elsewhere.
Bimosi may update these Terms from time to time to reflect changes in our services or legal requirements. The version published on our website at the time of your order will apply. We encourage you to review this page periodically.
For any questions regarding these Terms and Conditions, please contact: